FAQ |


FAQ

I have never purchased a metal building before. How can Steelsmith help?

We appreciate your concern that a metal building represents a major purchase. There are a lot of details, which is why we are here to educate and assist you every step of the way. After asking specific questions about your jobsite, building needs, and time frame, we use that information to generate a detailed and easy to understand proposal and promise to answer any follow-up questions. We understand the construction process and will take the time to make sure you feel 100% comfortable not only with our company, but with taking the initial step to break ground.

How do you decide on a building?

Steelsmith believes there are a number of factors that influence the choice of a prefabricated steel building, and that buying from a company you trust should be number one. Steelsmith disagrees with the way most competitors treat customers by telling them to “read the fine print”. It’s important to investigate both business and customer references, so that you are not undermined by deceptive claims and pricing. In fact, we encourage references because we have nothing to hide at Steelsmith.

Is Steelsmith a manufacturer? Am I buying directly from the factory?

Steelsmith has a private label dealership with its manufacturers. This means we have a set of specifications and guidelines by which our factories must abide. Our manufacturers are all reputable, publicly traded companies that have been in business for many years. The volume of material Steelsmith purchases from these manufacturers benefits our customers by passing along the best pricing in the industry.

Why would I not just buy directly from the factory?

95% of prefabricated steel companies misrepresent themselves as a factory. This is absolutely false. Most of these companies serve as brokers for multiple factories and, as such, do not get the volume discounts that Steelsmith does because of how they purchase their materials. Again, we believe it comes down a matter of dealing with our customers from a baseline of honesty and integrity.

What is the difference between a Dealer and a Broker?

A Private Label Dealer represents and sells products from a particular factory. A Broker tries to locate the cheapest building then sell it to you.

How can I find an erector to put up my steel building?

At Steelsmith, we can erect your building. We self-perform all of our construction projects, meaning that Steelsmith employees touch every part of the process from start to finish. This is in contrast with our competitors, who bid their construction out to lowest bid local providers. As a result, our competitors do not take responsibility for the performance of the hired installers.

Why should I use a steel building if I want a block building?

Actually, a Steelsmith prefabricated steel building can be fitted with quality stone or block facades that can be built much more inexpensively than actual stone, block or conventional buildings.

Do you have any canceled buildings?

No. This is a typical industry sales tactic used to create an artificial need for you to buy
quicker.